Additional charges for repackaging will not be covered or reimbursed by MBW Furniture. Please ask as many questions as possible.
Please read your return instructions carefully to avoid delays and unnecessary expenses. Please be patient during this period as it may be a lengthy process, due to transportation management and circumstances that are out of the reach of both parties.
Any item that has been modified or used in any way, or that has been assembled or installed. Any item that is not in resalable condition. Any personal use products, such as mattresses, pillows and bedding. Any item not accompanied by a Return Authorization Number issued by MBW Furniture. Any item that has been altered, painted or fixed.Any item that is not in the original box with sufficient packaging materials. These cities include: Manhattan, Brooklyn, Queens, Bronx, DC, LA or any other highly congested or populated city.
We do not deliver to PO boxes or APO addresses. These charges are the buyers' responsibility.We do not mark merchandise values below value or mark items as gifts. S and International government regulations prohibit such behavior. Deliveries to areas considered remote will incur a surcharge. A remote , isolated community is one that is either a long distance from highly populated settlements, or which lacks transportation links that are typical in more populated areas. Because of this, furniture deliveries are received in good condition UNLESS damaged in transit. Please notify us of refusal so we can anticipate the return and send out a new item. You MUST retain applicable packaging materials, and notify us immediately. Take pictures of the damaged items immediately. In this case, it will be impossible for us to help out with any claim filed. We recommend having a camera handy in-case you need to photograph packaging as well as the item(s). Any damage must be reported to us within 24 hours. If an item is repairable, we will attempt to send out a repair tech to initiate the necessary repairs, if we feel the item(s) can be restored to new condition.
Special/Custom Orders Special Orders are not returnable, no exceptions. If the Special Order is cancelled by the customer during the production or transportation - the customer's deposit of such order may be forfeited. Back Orders If you are cancelling an order due to back order or special order, we recommend you first call our Customer Service department to verify the accuracy of the date before making your final decision, if the item is truly unavailable for an extended period, we sincerely apologize for the delay. If a delay occurs, don't panic. We will make all efforts to quote accurate lead times and notify our customers promptly.
In most cases, delays occur during busy seasons, holidays, production delays, port congestions or other factors not in our control. The item "Currey and Company Orleans Traditional Gold & Silver Leaf Wall Sconce" is in sale since Wednesday, December 21, 2016.
This item is in the category "Home & Garden\Lamps, Lighting & Ceiling Fans\Wall Fixtures". The seller is "mbwfurniture" and is located in Atlanta, Georgia. This item can be shipped to United States.